Terms of Use

This Terms and Conditions page sets out the rules that govern your use of our platform and explains the contractual relationship between you and us. It covers account responsibilities, eligibility, acceptable use, promotions, deposits and withdrawals, dispute handling and how we update these terms. By registering or using your account you agree to comply with these terms and any specific rules published for a promotion or product.

Account responsibilities

You are responsible for keeping your account details accurate and up to date. Keep your login credentials secure and do not share access with others. You must notify us immediately if you suspect unauthorised access or loss of control of your account. We may suspend or close accounts where we reasonably suspect fraud, abuse, multiple accounts, or other breaches of these terms.

Eligibility requirements

To open and operate an account you must meet our eligibility criteria, including minimum age requirements and any residency or jurisdictional restrictions that apply. You must not be on any self-exclusion or gambling restriction scheme. We will carry out identity and age verification checks and may refuse or restrict access if we cannot verify your eligibility.

Acceptable platform use

Use of the platform must be lawful and honest. Prohibited conduct includes attempting to manipulate games, using bots or automated tools, engaging in money laundering, collusion, chargeback fraud, or other activities intended to exploit the service. Abusing promotions, creating multiple accounts to bypass limits, or providing false information are breaches that may result in account suspension, forfeiture of winnings, and permanent closure.

General bonus and promotion rules

All bonuses, free spins and promotions are subject to specific terms which will be available on the promotion page. Typical promotion rules include requirements such as wagering contribution, eligible games, maximum bet limits during play, expiry periods and maximum cashout limits. We reserve the right to refuse, amend or withdraw any promotion at our discretion and to void bonuses where we reasonably suspect abuse or non-compliance.

Deposits and withdrawals

The available payment methods, minimum and maximum amounts, and processing times are shown in the cashier. Before we process withdrawals we may require verification documents to satisfy identity, address and source-of-funds checks. We may place holds on withdrawals pending completion of checks. We reserve the right to apply account-level limits and to refuse or delay transactions where required for security, anti-fraud or regulatory reasons.

Verification and account limits

Verification documents must be provided upon request and may include government ID, proof of address and proof of payment method. You can set personal deposit limits in your account; requests to change limits may be subject to a short processing period. Lowering limits will take effect promptly; requests to raise limits may require additional checks.

Dispute resolution

If you have a dispute you should contact our support team with full details and any supporting evidence. We will investigate and aim to respond within a reasonable time. If you remain dissatisfied we will escalate the matter internally. Where applicable, an independent dispute resolution service may be available and details will be provided on request.

Updates to terms and conditions

We may update these terms from time to time. Any material change will be published on the site and notified to account holders where reasonably possible. Continued use of the platform after changes have been published constitutes acceptance of the updated terms. If you do not agree with a change you should stop using the service and close your account in accordance with the account closure process.